Quality management

With the help of an ISO 9001: 2015 certified quality management system, we ensure that our services are kept at a consistently high quality. This system comprises all relevant business processes and is audited on a regular basis. There is also a central Quality Manager for the whole Group to ensure that our high standards of quality are assured internationally.

Andreas Baumgardt
Quality Manager
Continuous improvement of our workflows and procedures means we are able to constantly optimize our results and productivity.

Standardized business processes across the whole Chemgineering Group are crucial for the company’s success and further development. For that reason, Chemgineering has compiled extensive descriptions of business processes and recorded them in the Chemgineering Process Management System (CPS). This system contains all of the company’s key business processes and transactions and describes them clearly. These processes are mandatory across the Group.

The CPS also maps the continuous improvement process (CIP). This enables processes to be adapted to the latest requirements in a closely monitored way.

As consulting and planning specialists, we provide our customers with high-quality, tried-and-tested solutions, and lead them to success. Our reliable services, high quality, and fair value for money have earned the Group an outstanding reputation in the pharmaceutical, biotechnology, fine chemicals, medical engineering, cosmetics, vitamins, diagnostic, and food products industries. Chemgineering places great emphasis on managing the Group responsibly and based on documented value systems and internationally recognized principles. Our actions are determined by the success and satisfaction of our business partners and employees. We are motivated by our drive to find creative solutions for a high level of quality in the conflicting world of deadlines, costs and customer requirements. We place more emphasis on quality of service and customer satisfaction than the number of hours charged. Our employees’ skills and dedication are our most valuable asset. We operate with independence and entrepreneurial spirit. Every one of us is responsible for improving our specialist knowledge and for passing on best practice solutions. We regularly offer a suitable range of further training opportunities.

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