GxP-Blog

International management with virtual teams

If a company is equipped with the appropriate technical know-how and the necessary resources, a local project is relatively easy to manage. However, if a project is to be implemented abroad, the following factors play a role quite different factors play a role: especially if there is only a small or no technical support team or the technical know-how is scattered over several locations and time zones If such factors are only is not sufficiently taken into account, delivery difficulties may occur. The risk of the project failing increases. Properly managed, such factors can turn into advantages and, in project planning and implementation simplify many things. For international projects to be successful, a deep understanding of these factors is required so that you can use them to your advantage.

1. The need for an on-site team

Often missing in the country where a project is to be realised, which requires technical or other know-how (local context). In case of doubt, the Experts at various locations all over the world and not before Location. But if this expertise and included in the project, this brings enormous advantages. A Guarantee that this is done across borders However, there is no such thing as direct implementation across the board. For this a strong Team on site needed. This is the only way ensure that internationally existing know-how to the local context is applied appropriately. Because it offers help with problems before location, ensures that all project work complies with local rules and standards adjusted accordingly and after common procedures can be implemented. It is a complex but crucial task for international projects, such a team with the right to compile competences.

3. Dealing with cultural differences

International projects usually require teams from different cultures to work together. With the right management of these cultural differences, unnecessary misunderstandings and complications can be avoided. Well-managed cultural diversity can enrich the project by bringing together different approaches and perspectives. When managing multicultural teams, there are a few important elements to consider:

  • Knowledge of how the team works 
    Working hours, breaks, reaction times etc.
  • Perception of cultural differences
    The teams consist of people with different customs, sensitivities and religious practices. These must be understood and taken into account at an early stage.
  • Consideration of language differences 
    Although English is spoken in most international projects, not all team members have a good command of this language, if at all. Furthermore, it is possible that authorities or contractors may require a language other than English for the project.
  • Define communication channels 
    For efficient communication it is important to define and establish the adequate communication channels for each situation and context. Nothing hurts a project more than bad communication.

4. Virtual cooperation

International projects require virtual collaboration between teams, often across different time zones. Communication barriers that could endanger the project must be counteracted with consistent management. With the right approach, the productivity of the team can be increased: for example, by project days that exceed the usual eight working hours per day. A lack of management of virtual teams can easily lead to difficulties or even failure in a project. Working efficiently across different time zones is one of the main problems of multicultural teams. Frequently:

  • Meetings at awkward times,
  • answering urgent e-mails or SMS messages outside of normal working hours
  • Phone calls outside normal working hours.

This can easily lead to tension between team members. Therefore, rules must be developed in advance to prevent this. To facilitate communication between the teams, as many communication channels as possible are advantageous. Precautions must also be taken to avoid scattering delicate project details.

The following communication channels should be considered:

  • E-mail 
    Ideal for planning meetings, updating teams, and sharing files and information for reference purposes.
  • Phone calls
    deal for inquiries, discussing problems, different views and possible misunderstandings and conflicts. Important project information must be recorded in detail after telephone calls.
  • instant messaging
    deal for the rapid exchange of urgent information.
  • Video and telephone conferences 
    Ideal for strengthening the involvement of all team members. Also to strengthen the feeling of solidarity in the team.

5. Leadership of all stakeholders

In addition to the project team itself, local and global engineering teams are often involved in international projects. The success of the project is equally important to them, but they often have different approaches to achieving this goal. Global engineering teams, for example, want to enforce standards that local teams regard as inefficient and costly. Project responsibilities and powers may also overlap. This leads to conflicts of interest, which must be carefully managed.müssen.

Conclusion

International projects with virtual teams have clear advantages: The optimal skills and knowledge therefore arrive at the place where they are needed. However, the management complexity here is much higher than with conventional projects at the same technical level. To avoid project failures, the causes of this complexity must be carefully addressed from the very beginning. IPB-Chemgineering has the experience and management competence to successfully implement international projects by combining know-how with local engineering teams. We successfully plan and implement projects in various markets in Europe, Southeast Asia, the Middle East, China, Latin America and the Caribbean. With the help of our international expertise, you can harmonize technical standards and proven methods in the individual countries. At the same time, we guarantee comprehensive on-site implementation, strict cost control and on-time project completion.

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